Privacy Policy
Effective Date: 26 August 2025
Lux4Prime Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, services, or communicate with us.
Who We Are
- Identity Data – full name, title, date of birth, proof of funds (where required)
- Contact Data – email, phone number, address
- Property Preferences – location, type, budget, investment criteria
- Technical Data – IP, browser type/version, device type, OS
- Usage Data – pages viewed, time on site, interactions
- Marketing Preferences
- Uploaded Documents – encrypted proof of funds or ID
How We Collect Your Information
- Directly from you (forms, sign‑ups, emails)
- Automatically (cookies, analytics – see Cookies Policy)
- From third‑party sources where lawful
How We Use Your Information
- Provide and personalise services
- Process enquiries or applications
- Match you with relevant properties
- Manage relationships
- Comply with legal requirements
- Send marketing (with consent or legitimate interest)
Legal Bases for Processing
- Consent
- Contract
- Legal obligation
- Legitimate interest
How We Store & Protect Your Data
Data is stored securely on encrypted servers, restricted to authorised staff and vetted partners. We regularly audit security measures.
International Data Transfers
Your data may be transferred outside the UK/EU with equivalent protection (adequacy decisions or SCCs).
How Long We Keep Your Information
We retain only as long as necessary (e.g., enquiries 3 years, contracts 6 years, proof of funds 90 days).
Your Rights
- Access
- Rectification
- Erasure
- Restriction
- Withdraw consent
- Data portability
Email: admin@lux4prime.com to exercise your rights.
Third‑Party Sharing
We only share with trusted partners, advisers, and authorities when required. We do not sell your data.
Marketing
Sent only with consent or legitimate interest; opt‑out anytime via unsubscribe links or contacting us.
Cookies
See our Cookies Policy for details.
Changes
Updates will be posted here with a revised Effective Date.